Scope of Service:

• Quarterly Allocation: You may request one (1) snapshot buildout each quarter. Unused quarterly buildouts do not roll over.

• Snapshot Options: Buildouts are limited to proven templates provided by Audate Media. These templates are designed to optimize critical business processes such as lead generation, sales automation, follow-up workflows, webinar setups, and client onboarding.

• Standardized Process: All buildouts will strictly follow Audate Media’s specifications and guidelines to ensure consistency, quality, and effectiveness across all deliverables.

Quarterly Limit: You are limited to one (1) buildout per quarter under this inclusion. Additional buildouts or modifications outside of the quarterly allocation are not included and will require a separate agreement.

Task Submission: All tasks must be submitted through the designated form within the membership area. This ensures proper documentation and management of all requests, allowing our team to track and prioritize your needs efficiently.

Active Subscription Requirement: To have any ongoing tasks completed, you must maintain an active subscription. If your subscription is canceled or becomes past due, any ongoing tasks will be halted immediately. For example, if you start a task on May 30th but your subscription lapses on June 2nd, we will cease work on your task. This policy ensures that our resources are allocated to active, paying members.

Task Completion Timeline: The timeline for completing tasks ranges from 14 to 30 days. This timeframe must be adhered to and is dependent on the complexity and scope of the task. We strive to complete tasks as efficiently as possible within this period, ensuring quality and attention to detail.

Content Prefill Responsibility: We will prefill any copy and text with generic content. It is 100% your responsibility to edit and personalize this content to fit your specific needs and preferences. Our team provides a foundational template, but customization is your responsibility. This ensures that the final product aligns with your brand and business goals.

Project Submission Limit:

You may only submit one project at a time. We will only work on one active project until it is considered complete. Once that project is complete, you can submit another. For instance, if we are working on a webinar snapshot, you cannot pause this project to start another. You must complete the current project before initiating a new one. You are limited to one active task being worked on at any given time. This policy ensures that each project receives the attention it deserves and is completed to your satisfaction.

Scope of Work: The Done-For-You tech team is committed to providing comprehensive buildout services for Snapshots created by Audate Media. The following detailed terms outline the specific scope of work and emphasize the ongoing benefits of this service:

• Standard Pro Snapshots Only:  Clients will receive different Snapshots from Audate Media every month as part of their program inclusion. These snapshots are pre-designed templates aimed at optimizing various business processes such as lead generation, sales, follow up, webinar setups, customer onboarding, and so on. The tech team will only work on these standard Snapshots created and provided by Audate Media.

• Expert Buildout Services: Clients have the option to request the buildout of Snapshots by AudateMedia’s tech team. This service allows clients to focus on other critical areas of their business while ensuring their snapshots are expertly created and implemented according to Audate Media’s specifications.

• Exclusion of Custom Snapshots:  The tech team will not engage in creating, modifying, or implementing any custom snapshots or any custom requests. Custom snapshots refer to any templates or workflows that have been uniquely designed or requested by the client outside the standard offerings by Audate Media. This limitation ensures that the team remains focused on delivering the tested and proven standard snapshots efficiently.

• No Custom Projects or Requests:

• The service does not include handling custom projects or specific requests that fall outside the scope of standard snapshot buildouts. Custom projects may include unique marketing campaigns, tailored automation workflows, or any other specialized services that require bespoke solutions. By excluding these, we ensure our team’s resources are dedicated to delivering high-quality, standardized solutions.

• Agency-Level Account Work: The tech team will not perform any tasks at the agency level of your account. This includes but is not limited to, managing your client accounts, setting up new client profiles, or customizing your agency's overarching strategies and operations. The focus remains strictly on building out and implementing the individual snapshots within the client's designated workspace.

• Adherence to Audate Media Specifications: All work performed by the tech team will strictly adhere to the specifications and guidelines set forth by Audate Media. This ensures consistency, quality, and reliability in the snapshots delivered. The snapshots are designed to meet high standards of performance and effectiveness, reflecting the expertise and strategic insights of Audate Media.

• Quality and Efficiency: The primary objective of the Done-For-You tech team is to maintain a high level of quality and efficiency in delivering Pro Snapshots. By limiting the scope to standardized snapshots and avoiding custom work, the team can focus on refining and optimizing these templates to best serve the client's needs. This approach guarantees that the delivered solutions are both effective and timely.

Client Responsibilities:

• Providing Access: Clients are responsible for providing necessary access to their accounts, platforms, or tools required for the snapshot buildout by Audate Media's tech team. Access should be granted promptly to avoid delays in task initiation and completion.

Communication Protocol:

• Updates and Reports: Clients will receive regular updates and progress reports on the status of their snapshot buildout tasks. These updates may be provided through weekly email summaries, progress tracking tools within the membership area, or direct communication from the tech team within Slack or other similar tools.

Support and Assistance:

• Post-Completion Support: After a snapshot is completed and implemented, clients may receive post-completion support. This includes assistance with troubleshooting any issues related to the implemented snapshot or addressing questions that arise during its use. Support is designed to ensure the ongoing functionality and effectiveness of the snapshots within the client's business operations. Clients are welcome to update the snapshot as needed for their business needs after completion. However, additional customizations or features beyond the original scope of the snapshot buildout are not covered under post-completion support.